All LAG jewellery are made in ITALY and have been treated with a technique that helps prevent tarnishing. Even so, it is important to take into account the following considerations to optimise its good condition over time:
Store in its original case without coming into contact with other jewellery to avoid rubbing or scratching. Avoid contact with liquids, chemical products or cosmetics, as well as extreme temperature changes and knocks
IF YOU HAVE TO CLEAN SILVER, USE A JEWELLERY POLISHING CLOTH INSTEAD OF A HARSH TOOL LIKE A TOOTHBRUSH SINCE SILVER IS QUITE SOFT.
At LAG we have a maintenance service to keep your jewellery always in the best conditions. For any other inquiry, please do not hesitate to contact email@example.com.
FREE SHIPPING ON PURCHASES OVER €200.
DELIVERY FEE IS APPLIED TO ALL ORDERS UNDER €200 (FREE TO ITALY; €10 TO EU COUNTRIES; €15 TO REST OF THE WORLD)
ALL ORDERS WILL BE SHIPPED VIA UPS OR GLS WITHIN 7 WORKING DAYS FOLLOWED BY A TRACKING NUMBER.
INTERNATIONAL DELIVERY TIMES VARY DEPENDING ON DESTINATION.
THE PRICES ON OUR SITE ARE IN EUROS.
ALL ORDERS WILL BE SHIPPED FROM ITALY.
RETURNS AND EXCHANGES
IF YOU ARE IN ANY WAY UNHAPPY WITH YOUR GOODS, RETURNS FOR FULL REFUNDS OR EXCHANGES WILL BE ACCEPTED WITHIN 7 WORKING DAYS OF DELIVERY. ITEMS RETURNED OUTSIDE THAT PERIOD WILL ONLY BE REFUNDED IF THE RETURN HAS BEEN AUTHORISED BY OUR CUSTOMER SERVICE TEAM. FOR HEALTH AND HYGIENE ISSUES, EARRINGS CANNOT BE RETURNED.
PLEASE NOTE THAT YOUR STATUTORY RIGHTS ARE NOT AFFECTED.TO RETURN AN ITEM, PLEASE CONTACT CUSTOMERSERVICE@LAGWORLD.IT, WE WILL THEN SEND YOU OUR RETURNS FORM.
WE WILL ONLY ACCEPT RETURNS OF ITEMS THAT ARE UNUSED AND RETURNED WITH ALL ORIGINAL TAGS AND PACKAGING INTACT. YOU CAN SEND YOUR ITEMS WITH THE COMPLETED RETURNS FORM TO:
LAG , VIA SPARTACO, 34 - 20135 MILANO
PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR RETURN POSTAGE. WHEN YOU RETURN GOODS, PLEASE RETAIN PROOF OF POSTING FROM YOUR SHIPPER. WITHOUT THIS WE CANNOT BE RESPONSIBLE FOR ANY ITEMS THAT FAIL TO REACH US.
WE AIM TO PROCESS ALL RETURNS WITHIN 48 HOURS OF REACHING US AND WILL EMAIL OR WRITE TO CONFIRM WHEN THIS HAS BEEN DONE. DEPENDING ON WHOM YOU BANK WITH, REFUNDS MAY TAKE A FURTHER FEW DAYS TO SHOW UP ON YOUR CARD STATEMENT.
ITEMS PURCHASED AS ‘FINAL SALE’ ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE, UNLESS THE PRODUCT HAS A MANUFACTURING DEFECTIVE.